(Please note: the names and locations of all parties have been changed to protect the confidentiality of the participants in this elder abuse case and its proceedings.)
It is also worth noting that situations similar to those described in this medical negligence case could just as easily occur at any of the healthcare facilities in the area, such as Kaiser Permanente, U.C. Davis Medical Center, Mercy, Sutter, or any skilled nursing facility.
FAILURE TO INVESTIGATE
Within the context of defendant’s staff and supervising nurses failing to follow defendant’s own Patient Care Plan and proper policies and procedures, and feeding Mr. White solid food, and failing to reposition him when required, as set forth above, Plaintiff has alleged that plaintiff’s family and friends complained to not only the supervising nurses, but also the social service supervisors, while Mr. White was still alive and under defendant’s care. On several occasions, plaintiff’s family complained to the supervising nurses on duty that Mr. White should not be given solid foods, which were dismissed by the supervisor, as the conduct continued, and for which defendant’s supervising staff refused to investigate.
Defendant’s supervising staff failed to notify Mr. White’s responsible family about the development and progression of the infected sacral ulcer. Notwithstanding these repeated complaints, defendant’s supervising nurses failed to ensure quality assurance to the physician’s orders and appropriate patient care, and the Patient Care Plans, in violation of Title 42 of the Federal Code of Regulations §482.23(B). For more information you are welcome to contact Sacramento personal injury lawyer, Moseley Collins.
After Mr. White was rendered ventilator dependent and bedridden, Mr. White’s brother contacted National ‘s supervising staff of social services and complained that his brother had been provided solid foods in violation of the swallowing problems and the orders for a puree diet. He requested defendant’s supervisors to provide an explanation for the situation, and requested an investigation. Defendant’s supervising agent of social services was dismissive, as had been the supervising nurses.
Defendant’s supervising agents with social services represented to Mr. White’s brother that they would look into his complaints, but the supervisors never investigated his complaints nor ever provided any explanation to Mr. White’s brother, in violation of Title 42 of the Federal Code of Regulations §482.13(A)(iii), which requires an investigation of grievances. Defendant’s attempted to hide and deny the information related to the care of Mr. White.
After the death of Mr. White, his brother returned to National ‘s administrative offices and requested that an administrator investigate and explain the events leading up to the unexpected death of Mr. White. Defendant’s administrator agreed to investigate, yet never provided any response of any such investigation to Mr. White’s representative. The inference from these facts is that the Defendant’s Administrator refused to investigate. (See Part 6 of 10.)
For more information you are welcome to contact Sacramento personal injury lawyer, Moseley Collins.